![]() ![]() We unfortunately experienced technical difficulties surrounding the payout of funds from the 7th to the 9th of May. We are sorry for any inconvenience caused to your and your business by this payout delay. Hello Alex, Thank you for taking the time to leave this review and share your experience. Our support team remain at your disposal should you have any further questions. We hope that this issue did not deter you from using SumUp altogether and that we can continue working together for many years to come. Of course, we understand any frustration caused by this issue and will work to improve our communication should this extremely rare instance ever occur in the future. We are now happy to report that all affected payouts have now been re-sent and any outstanding funds should be with you. While our advised payout timeline of 1-3 business days would have had these paid out to you between the 10th and the 12th of May, we were unable to fix this issue until the 13th. Kind regards, Your SumUp Team.ĭear Customer, Thank you for taking the time to leave this review and share your experience. ![]() ![]() Hello Zoe, Thank you for taking the time to leave this review and share your experience. ![]() Hello Gary, Thank you for taking the time to leave this review and share your experience. ![]()
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